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Terms & Conditions - General

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Use of Discounts
Periodically we may offer special rates on our fares aboard our vessels. Please be aware that these discounts cannot be combined, and that any discounted fare which you receive will not apply to the number of trips which you have taken with us in anticipation of your 6th Trip Free credit. If you have already taken advantage of one our special offers (such as the Bring a Buddy Special) for one of your five previous trips, that trip would not apply to the total trips necessary. Thank you for your understanding!

Package Inclusions
Please note that discounts apply only to the trip cost itself; special rates do not apply to on-board charges and fees such as instruction costs, crew gratuities, retail sales, fuel surcharges, or government taxes or port fees in the jurisdictions which we visit.

Terms And Conditions: Free Trips And Reservation Roulette Winnings
On occasion, we will award complementary trips aboard our vessels for various reasons, including but not limited to underwater photo prizes, silent auctions for charity events, and the like. All free trips are subject to the following terms and conditions:

  • Free trips do not include airfare, port fees, fuel surcharges, or on-board charges (crew gratuities, rentals, instruction, etc). In other words, they include only our standard package inclusions as listed on our price sheets.
  • Free trips are not transferable to anyone for any reason.
  • Free trips are generally only redeemable for the least-expensive cabin aboard the vessel, unless otherwise specified in writing. Upgrades in exchange for payment of the price difference are available, space permitting.
  • With the exception of Reservation Roulette winnings and 6th Trip Free credits (see below), free trips may only be confirmed 30 days before departure, and will be subject to space availability. We reserve the right to shorten the confirmation period to a minimum of 14 days prior to departure, in the event of high demand for a particular trip. We understand that this may increase the uncertainty of scheduling your vacation, as well as result occasionally in increased airfare costs for you. Please understand that we make every effort to accommodate both paying passengers, and passengers who have been provided a free trip.
  • All free trips (with the exception of 6th Trip Free credits) have an expiration date; please contact us and make arrangements to complete your trip prior to that date. If, however, you have made a reservation which we are unable to accommodate due to cabin availability (see above), we'll extend the deadline as long as you contact us within 30 days to reschedule at some point in future.
  • Free trips (with the exception of Reservation Roulette winnings) do not count towards free berth allocations given to reservations for groups of 7 or more

Reservation Roulette Terms and Conditions:

  • Reservation Roulette free berths are awarded to a specific reservation made during a certain period for a specific vessel/cabin. Winning reservations are chosen using a Microsoft Excel random number function; notifications will be sent to the person who made the reservation with Explorer Ventures.
  • Winners will be refunded the full price paid to Explorer Ventures for the lowest-cost cabin paid under that reservation. If the reservation was made for multiple people, it is the responsibility of the person making the reservation to determine how to distribute the refund. In general, the refund will be made via check or credit card credit, dependent upon the method of payment; if multiple credit cards or bank accounts were used to pay for one reservation, it is the sole decision of the reservation holder as to who receives the refund.
  • Winning reservations are subject to same payment deadlines, cancellation terms and other conditions as any other reservation. Refunds will be made immediately upon completion of the winner's trip aboard the vessel.
  • The refund issued to the winner will be for the cabin cost only, and does not include port fees, fuel surcharges, on-board purchases, crew gratuities, airfare etc.
  • Free trips awarded under the ResRoulette program are considered fully-paid trips for purposes of accruing five paid trips and count toward your sixth trip free credit.
Explorer Ventures
5 amazing destinations
  • Southern Bahamas
  • Galapagos Archipelago
  • Maldives
  • Northeastern Caribbean
    Saba, Statia, St. Kitts
  • Turks & Caicos

Contact Us
1.800.322.3577 (US/Canada)
info@explorerventures.com
LiveChat
+1.307.235.0683 (Outside US/Canada)
+1.307.235.0683 Fax
PO Box 310
Mills, WY 82644 USA

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Reservations: info@explorerventures.com | toll free 800.322.3577 | tel 1.307.235.0683 | fax 1.307.235.0686